Retail Expertise

Topic outline

• 

  General

  • Announcements Forum
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  Only You Can Grow This Business

  You may know a lot about bikes, but how is that going to help us grow the cycling industry and get more people out on bikes?

  • Only You Can Grow This Business Interactive Content
  • Mini-Quiz 1
  • Prepare the Customer for the Best Ride Interactive Content
  • Mini-Quiz 2
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  Bike Shop Expertise

  • Busy but Looking Up Interactive Content

    In this section you'll explore strategies to help you connect with customers. Key points to master:

    • Stay AVAILABLE in front third of store
    • Stay busy, freshening product and displays (carry a clipboard)
    • But always be looking up for the customer

  • Mini-Quiz 3
  • Landing Interactive Content
  • Mini-Quiz 4
  • Ask Questions and Listen Interactive Content
  • Mini-Quiz 5
  • Dressing Room Strategies Interactive Content
  • Dressing Room Quiz
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  The Other 85%

  • The Other 85% - Part One Interactive Content
  • 85% Quiz 1
  • The Other 85% Part Two Interactive Content
  • 85% Quiz 2